E-mail and Chat Support Virtual Assistance

Need help with replying to customer queries on your website or online shop? Do you want someone to take care of the emails and chats that are coming in?

With our executive approach, we not only reply to messages in a timely manner but we build strong customer relationships by taking ownership of the issue/question,

We go the extra mile to provide quick resolution and great interactions that represent your brand.

Our Email and Chat Virtual Assistants are experienced support agents with a strong grip of the English language in both spoken and written.

They write error-free replies with a 50 WPM typing speed.

We are proficient in:

Zendesk
Freshdesk
Zoho
Outlook
Zapier

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8 hr Email/Chat Support

$250/week (5 days a week)*

Reply to emails with a 10 minute turn-around-time.
Reply to chats within 1 minute of receiving message.
Active replies during your business hours.
8 hours per day.
Daily End-Of-Day reports.

8 hr Weekend Email/Chat Support

$120 (Saturdays and Sundays)*

Reply to emails with a 10 minute turn-around-time.
Reply to chats within 1 minute of receiving message.
Active replies during your business hours.
8 hours per day.
Daily End-Of-Day reports.

8 hr Monday-Friday Email/Chat Support

$350/week*

Reply to emails with a 10 minute turn-around-time.
Reply to chats within 1 minute of receiving message.
Active replies during your business hours.
8 hours per day.
Daily End-Of-Day reports.

24/7 Email/Chat Support

$600

Reply to emails with a 10 minute turn-around-time.
Reply to chats within 1 minute of receiving message.
Active replies during your business hours.
Guaranteed 3 people to cover 8 hour shifts
Daily End-Of-Day reports.

*Rates are for one person only. For two or more people to handle your email and chat needs, contact us.

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